Frequently Asked Questions
Everything you need to know about shopping with American Express Fashion.
What payment methods do you accept?
We accept all major credit cards including American Express, Visa, and Mastercard, as well as digital wallets like Apple Pay and PayPal.
How long does standard shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for all American Express cardholders.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination country.
How do I determine my size?
Each product page features a detailed 'Size Guide' button with specific measurements to help you find the perfect fit for your body type.