Returns & Exchanges

At American Express Fashion, we strive for excellence in every stitch, but if you are not completely satisfied with your purchase, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe reflects the high standards of quality and style you expect from our brand.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the original items with all designer tags attached inside the original shipping box or a secure mailer of your choice.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it securely to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.